Affiliate Broker Tennessee (TN PSI) National Practice Exam `

When faced with questions outside your expertise, what is the advised course of action?

1. Respond with personal opinion

2. Ignore the question

3. Refer clients to a competent professional

4. Research the question on your own

The correct answer is: Refer clients to a competent professional

The advised course of action in situations where questions arise outside of your expertise is to refer clients to a competent professional. This approach ensures that clients receive accurate information and guidance from someone who has the appropriate knowledge and experience in that specific area. By directing them to a qualified expert, you help ensure that their needs are addressed properly and that they are not misled by potentially incorrect information or personal opinions. This not only protects the client's interests but also upholds the professional standards of your role as an affiliate broker. It fosters a culture of trust, demonstrating your commitment to serving clients responsibly by ensuring they get the best possible advice.